Privacy Policy

Almond Road PTY LTD handles personal information submitted through this website as described below. This policy covers website enquiries and our response to them. Ordering platforms may provide separate privacy information.

Information we collect
When you enquire, we collect the details you choose to submit. These may include your name, business name and type, purchasing role, email address, phone number, delivery suburb and postcode, expected weekly bread requirements, and your message. We may also retain correspondence and notes needed to manage your enquiry.

Why we use it
We use your details to respond, assess product and delivery suitability, discuss wholesale pricing and supply, and follow up on your enquiry. Without sufficient contact and business information, we may be unable to respond or assess supply. Submitting an enquiry does not subscribe you to a general newsletter. You can ask us to stop enquiry follow-up at any time.

Storage and service providers
Our website and enquiry forms use Wix. Form submissions are stored in Wix and emailed to our orders inbox, which is hosted by Google. Relevant Almond Road personnel and providers supporting our website and email services may process this information to handle the enquiry. Wix and Google use service providers to operate their services. We may also disclose information where required or permitted by law.

Overseas processing
Wix and its service providers may process information outside Australia. Wix identifies data centre locations including the United States, Ireland, South Korea, Taiwan and Israel. Locations can change; Wix's privacy information explains its processing arrangements. Google may also process email information outside Australia under its applicable privacy and service terms.

Website technology

Wix uses cookies and similar technologies and collects technical information about visits. We also use Meta Pixel through Wix to measure Facebook and Instagram advertising, including page visits and completed enquiries. Meta may receive page URLs, device and browser details, identifiers and event information. Advanced matching can use hashed contact details, such as email addresses or phone numbers, to match activity with Meta accounts for advertising measurement, optimisation and remarketing. Meta and its providers may process this information outside Australia. Meta handles information under its privacy policy at https://www.facebook.com/privacy/policy/. You can manage cookies in your browser and advertising preferences in your Meta account. Contact orders@almondroad.com.au with questions or to request that we stop enquiry follow-up.

Retention and protection
We aim to keep information only as long as reasonably needed for the enquiry, any resulting supply relationship and applicable recordkeeping requirements. We take reasonable steps to protect information and limit access to those who need it. No internet service can guarantee absolute security.

Access, correction and complaints
Contact orders@almondroad.com.au to request access or correction, ask us to stop enquiry follow-up, or raise a privacy concern. We may need to verify your identity before responding to an access request. We will consider your concern and respond within a reasonable period. You can also contact the Office of the Australian Information Commissioner for information about privacy complaint options.

Contact
Almond Road PTY LTD
orders@almondroad.com.au
Unit 2, 12–14 Towers Dr, Mullumbimby NSW 2482

Updates
We may update this policy as our enquiry process and providers change. Last updated: 15 October 2026.